3 Health & clinical information
This helps EPM Rehab deliver safe, effective exercise physiology and meet NDIS Practice Standards for risk assessment and emergency planning.
Diagnosis & conditions
Primary diagnosis / disability & reason for referral
Other relevant medical conditions / comorbidities
Medications & allergies
Current physical activity & function
Precautions & risk factors
EPM Rehab uses this information to identify and manage risks associated with exercise delivery, supporting compliance with NDIS Practice Standards risk assessment requirements.
Precautions or contraindications to exercise
Risk management strategy (if applicable)
Individual emergency information
Consent to health information sharing
I consent to EPM Rehab sharing this health information with:
4 Service line items & pricing
+ Add line item
Rates shown are NDIS Pricing Arrangements & Price Limits 2025–26 (effective 24 Nov 2025), standard pricing area. Self-managed participants may negotiate a different rate with EPM Rehab.
5 Travel & cancellation
Cancellation policy: A minimum of 2 clear business days (48 hours) notice is required to cancel or reschedule. Cancellations with less notice, or a no-show, will be charged as a Short Notice Cancellation at 100% of the agreed session rate. Travel costs already incurred may also be charged.
7 Emergency & disaster management
EPM Rehab maintains an Emergency & Disaster Management Plan covering medical emergencies, fire, natural disaster, extreme weather, security incidents, and business continuity. In the event of an emergency or service disruption:
You (or your nominated emergency contact) will be notified as soon as practicable, by phone call or SMS in the first instance, with email as a secondary method.
Where Matthew is unable to deliver a scheduled session due to an emergency, the session will be rescheduled or, where clinically appropriate, offered via telehealth.
Where EPM Rehab is unable to deliver services for an extended period, your plan manager and support coordinator will be notified in writing, and you will be assisted to identify and transition to an alternative provider if required.
Participants are prioritised for continuity of supports based on their reliance on EPM Rehab's services and the impact on their health, safety and wellbeing if a session is disrupted.
The NDIS Quality and Safeguards Commission will be notified where a disruption constitutes a reportable incident or significant change to service delivery.
Full details of EPM Rehab's emergency preparation, response and recovery arrangements are set out in the Emergency & Disaster Management Plan, available on request.